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IGPP Public Wiki

IGPP Wiki Home
IGPP Wiki Home
Account Password Types
Account Password Types
How-to articles
How-to articles

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Network Home
Network Stores and Services
New Computer Registration
New Employee Procedures for Front Desk
New User Info
New User Registration
OS X Finder Keyboard Symbols & Shortcuts
Outage Check
Outlook 2011 Creating Delegates to Your Account
Out of Office or Vacation Reply
Phishing Email Resources
Phone
Presenting in the Munk and Revelle Conference Rooms
Prevent Apple Devices from Automatically Syncing with iTunes
Printers at IGPP
Print From Command Line
Printing
Printing Twosided on Xerox Printers
Purchasing Windows 7 From UCSD Market Place
Quick Reference How to find a MAC Address
Re-Authorize a Computer in CrashPlan Pro
Records in Airtable
Recovering Emails Through OWA mail.ucsd.edu
Reduce file size of a PDF using Adobe Distiller
Reestablish Home Directory in ChronoSync
Reinstalling Printers
Reinstalling Xcode after Imaging
Removing and Adding Items to the Sidebar of Finder
Removing Keychain Password Entries
Repair a Broken Dock Link
Reserving A Conference Room
Restore Browser Windows
Retrieving Host ID
Safari How to Troubleshoot Adware
Saving Your Wireless Password
Scanning Within Mac OSX
Scan to Email from Xerox WorkCentre
Screensaver Lock
Secure Wipe a Disk Before Surplusing
Self Service
Service Level Agreements
Set Default Printer
Set Path for Fink
Setting ChronoSync Destination
Setting ChronoSync Password
Setting Mail Rules At the Server Level
Setting Paths in Matlab
Setting the Path for TeXshop
Setting Up Additional IGPP Printers for macOS
Setting Up Out of Office Messages
Sharing Files
Show Connected Servers on the Desktop
Shutting Down Xerox Phaser Printers
Signing Up for Lucidchart EDU
SSHFS Troubleshooting
Surplus Sale of Equipment
Taking Screenshots in Mac OS X
Technical Support The IGPP Helpdesk
Usage of Plotter Printers
How to Force Spotlight to Reindex a Drive
Calculating Disk Space Usage
Transferring a phone call
Troubleshooting DenyHosts
Troubleshooting Off Campus Email
Troubleshooting Power Related Issues
Turn PowerPoint Slides to Animated GIF
UCSD Accounts and Email Expiration Process
UID / GID Assignments
Mounting Network Shares with SSHFS on macOS
Uninstalling Sophos AntiVirus
UNIX Printing
How To Install Antelope for MacOS and RHEL Users
Unwanted Recipients in Mac Mail
Updating Microsoft Office 2008
Updating Total Academic Headcount TAH license for MATLAB
CrashPlan Why is my CrashPlan backup not getting to 100

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Service Level Agreements

Updated Mar 27, 2024

Service Level Agreements

Mar 27, 2024

These are some of the services provided by IGPP HelpDesk

Backup Service Level Agreement
Data Storage Service Level Agreement
Managed System Service Level Agreement
Lab Account Service Level Agreement
IGPP HelpDesk Supported Software
Self Managed System Service Level Agreement
Usage of Plotter Printers

If you need assistance or have any questions, please contact the IGPP Helpdesk

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